Privacy Policy

We warmly welcome you to the Glowsmile website (hereinafter referred to as “this Website”). To help you understand how we are committed to protecting your privacy and ensuring the security of your personal data, we hereby explain our privacy policy. Please read the following carefully to safeguard your rights:

1.⁠ ⁠Scope of the Privacy Policy
This policy covers how this Website handles personally identifiable information collected when you use our services. It does not apply to external websites linked from this Website, nor to personnel not managed or commissioned by us.

2.⁠ ⁠Collection, Processing, and Use of Personal Data
– When you visit this Website or use its services, we may request necessary personal data based on the nature of the service, and your data will only be used for the specified purpose. Without your written consent, your data will not be used for other purposes.
– When using interactive features such as chatbots, service mailboxes, or surveys, we may retain your name, email address, contact information, and usage time.
– During general browsing, the server automatically records information such as your IP address, usage time, browser type, and browsing history for internal analysis to improve our services. This data is for internal use only and will not be disclosed externally.
– For precise service, we may statistically analyze survey data. Statistical results or explanatory text may be published as needed, but will not involve specific individuals.

3.⁠ ⁠Data Protection
– Our servers are equipped with firewalls, antivirus systems, and other security measures to protect your personal data. Only authorized personnel have access, and all staff are bound by confidentiality agreements. Violations will result in legal consequences.
– If it is necessary to outsource services, we require contractors to comply with confidentiality obligations and conduct necessary checks to ensure compliance.

4.⁠ ⁠External Links
This Website may provide links to other websites. However, our privacy policy does not apply to those sites. Please refer to their respective privacy policies.

5.⁠ ⁠Policy on Sharing Personal Data with Third Parties
We will not provide, exchange, rent, or sell your personal data to any third party, except where required by law or contractual obligations.
Exceptions include:
– With your written consent
– As required by law
– To prevent danger to life, body, freedom, or property
– For public interest statistical or academic research, where data is anonymized
– When your behavior violates our terms of service or may harm the Website or others, and disclosure is necessary for identification, contact, or legal action
– When it benefits your interests
– When outsourcing data processing, we supervise contractors to ensure proper management

6.⁠ ⁠Use of Cookies
To provide optimal service, this Website places and accesses cookies on your device. You may set your browser to a high privacy level to refuse cookies, but this may affect certain website functions.

7.⁠ ⁠Amendments to the Privacy Policy
This policy may be updated as needed, and revised terms will be posted on the Website.

8.⁠ ⁠Account Deletion
To delete your account and all associated personal data, please email info@glowsmilehk.com